People
Our leadership
Built on shared values. Driven by a common purpose.
People
Our leadership
Built on shared values. Driven by a common purpose.
Abdul-Baasit Norton
Founder & Managing Director
Abdul-Baasit founded Citadel Business Solutions with a vision of helping organisations establish strong operational foundations through professional financial administration, asset management, procurement administration, records management, and business reporting.
His experience in financial administration and movable asset management has provided practical insight into the importance of accurate information, disciplined processes, and effective operational controls.
Chelsea Norton
Co-Founder & Director
Chelsea brings over a decade of experience in Human Resources, organisational support, governance, and business operations across the public and healthcare sectors.
As Co-Founder, she plays an important role in shaping Citadel's leadership, culture, and long-term vision — building a professional, collaborative, and people-focused organisation.
Our word
Our promise
Trust is earned through consistency, professionalism, and results. Every client engagement is guided by the principles that define who we are and how we work.
- Deliver every service with professionalism, accuracy, and integrity.
- Build long-term partnerships founded on trust and transparency.
- Protect your information with the highest level of confidentiality.
- Communicate openly, honestly, and respectfully.
- Deliver practical solutions that create measurable value.
- Continuously improve our services and the value we provide.
- Support your business with the same care as if it were our own.